AI Summary

Terasuma is an e-commerce company based in Tokyo, Japan, established in 2018. The website quality of Terasuma.jp is severely lacking, with outdated design and poor user experience. Navigating the site is confusing, and important information is buried deep within the pages. There are numerous reports of customer data breaches on the platform, raising serious concerns about privacy and security. The lack of transparency from the company about these breaches is alarming. Terasuma's customer service is notoriously slow and unresponsive, leading to frustrated users. The company has faced multiple lawsuits for misleading advertising and questionable business practices. Many customers have complained about receiving defective products and having difficulty obtaining refunds. Overall, Terasuma's reputation in the e-commerce industry is tarnished by controversies and scandals.